All-in-one online review management app
Online reviews are local business and brand’s best sales tool and have a huge influence on your customers’ decisions and impressions. Win more customers with industry’s leading review management platform.
Why Online Reviews Matter?
93%
consumers read reviews
75%
consumers trust online reviews
5-10
reviews read before making purchase
3 months old
reviews not trusted by consumers
Monitor reviews on leading sites
Monitor reviews on all leading review platforms from a single dashboard to streamline review management. Get notified of negative reviews immediately to address potential negative sentiment and improve customer satisfaction.
Curate and manually approve reviews to be posted on your product website or automate publishing customer reviews based on sentiment.
Analyze reviews to improve customer satisfaction
Automatically segment your reviews by sentiment, product types, or customer demographics. Understand trends and quickly mitigate if there is a problem with business.
Use the analysis to identify what aspects of business are doing well and what are not doing well to find weak spots in your service or products and fix them fast.
All the necessary features of online review managent
A one-stop shop for your online reputation to consolidate, improve and display feedback from 3rd party review platforms on your store!
Automate your Responses to Reviews
Make sure no review goes unanswered. Reply to reviews at scale with auto-response rules and personalized templates.
Create templates and assign rules
Create your own templates based on review types and define rules on how to respond to customers.
Auto Reply to reviews
Leverage Credifly’s AI capabilities to compose real time automatic response to reviews, and either auto post or vet and then post them.
Ensures your responses are personalized
Credifly’s AI engine ensures that every response is tailored to the paint points of a customer rather than generic responses.
Turn Your Reviews Into User Generated Content
User generated content is a great way to to give customers a authentic glimpse at your products, and make customer’s purchasing decisions easier.
Display reviews on multiple channels
Display reviews on sidebar, product pages, review carousels, and dedicated reviews page. You can also customize the look and feel of the reviews.
Automatically convert reviews into social media posts
Credifly’s AI engine automatically garnishes customer reviews with images and text to make them relevant and engaging for posting on social media channels.
Get More From Your Google Ads
Engage your promoters to improve your Google Seller Ratings, which in turn helps your business convert more customers, get more clicks, and drive more revenue.
Credify is everything you need to build your reputation, grow revenue and deliver exceptional customer experiences under one roof.
Most asked questions about this online review management app
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What is a review management app, and why do I need it?
This is a tool that helps businesses monitor, respond to, and analyse customer reviews from various online platforms. You need it to maintain a positive online reputation, improve customer relationships, and make data-driven business decisions.
How does the review monitoring process work?
The app continuously scans popular review sites and social media platforms for mentions of your business. It aggregates these reviews into a centralized dashboard, making it easy for you to track and respond to them.
Can I customize the review alerts and notifications?
This app typically supports alerts based on keywords, star ratings, or specific review platforms. This ensures you're notified of reviews that matter most to you.
Can I respond to reviews directly through the app?
Absolutely, you can respond to reviews directly within the app, saving you time and ensuring timely responses to customer feedback.
How does the app help with responding to reviews?
The app provides a user-friendly interface for responding to reviews, along with templates for common responses. It also offers suggestions for personalized responses, improving customer engagement.
What review platforms does the app support?
This apps typically support popular platforms like Google, Yelp, Facebook, TripAdvisor, and more. Ensure that the app covers the platforms most relevant to your business.
Can I analyze review data and trends using the app?
This app offer analytics features, allowing you to track trends in your reviews, identify areas for improvement, and compare your performance over time.
Is the app compatible with mobile devices?
Credifly supports mobile and responsive web interfaces, making it easy to manage reviews on the go.
How can I use the app to improve my business reputation?
The app can help by enabling you to respond promptly to negative reviews, express gratitude for positive ones, and identify recurring issues to address. This proactive approach can enhance your online reputation.
What security measures are in place to protect my data?
Credifly typically employ robust security protocols to safeguard your data. This may include encryption, secure login procedures, and data access controls.
Can I integrate the app with other business tools like CRM systems or email marketing platforms?
Credifly offer integrations with other software systems to streamline your workflow and improve customer relationship management.
How much does the app cost, and are there different pricing plans available?
Pricing varies among review management apps. Most offer tiered pricing plans based on the number of features and users. Be sure to choose a plan that aligns with your business needs and budget.
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Credifly is all in one online reputation management platform, and provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and leverage reviews to drive further conversion.
